Complete Guide to Renting Inflatables & Party Equipment
Welcome to Orlando Amusements' comprehensive rental guide. Whether you're renting a bounce house for the first time or planning a large event with multiple inflatables, this guide walks you through everything you need to know about our rental process, policies, and what to expect from booking to pickup.
We've designed our rental process to be simple, transparent, and stress-free. After helping thousands of Central Florida families celebrate successful events, we know exactly what questions you have—and this guide answers them all.
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How Our Rental Process Works
Renting from Orlando Amusements follows a straightforward five-step process that takes you from browsing our inventory to enjoying your event with complete confidence.
Browse & Select Your Equipment
Start by exploring our complete inventory of party rentals organized by category. Our bounce houses range from classic castles to themed designs perfect for any celebration. Looking for summer fun? Our water slides include everything from backyard-friendly options to giant slides for major events. For maximum entertainment value, combo units combine bouncing and sliding in one rental.
Need help deciding? Call us at (407) 970-0253 for personalized recommendations based on your event type, guest count, participant ages, and location.
Check Availability & Book
Once you've selected your equipment, check real-time availability for your desired date. Our online booking system provides instant confirmation, or you can reserve over the phone during business hours.
What you'll need:
- Event date and start time
- Delivery address with any special access notes
- Contact information (phone and email)
- Estimated guest count
- Setup surface type and power source location
After booking, you'll receive immediate email confirmation with your complete order summary, delivery window estimate, and important preparation information.
Professional Delivery & Setup
Our uniformed crew arrives within your confirmed delivery window driving commercial vehicles with all necessary equipment. Setup begins with transporting everything to your chosen location, followed by professional installation.
Setup includes:
- Professional anchoring (stakes for grass, weights for concrete)
- Complete safety inspection and testing
- Blower connection and equipment inflation
- Operation walkthrough and safety training
- Written instructions for reference
Before departing, we answer all your questions and ensure you're completely comfortable operating the equipment.
Enjoy Your Event
During your rental period, the equipment is yours to enjoy. Adult supervision is required for all inflatables, and following the safety rules we provide ensures everyone has fun safely. If questions or concerns arise during your event, contact us at (407) 970-0253—we're here to help.
Easy Pickup & Breakdown
When your rental period ends, our team returns for equipment retrieval. We handle complete deflation, disassembly, and removal of everything from your property. You don't need to be present for pickup—just ensure equipment remains accessible. The only cleanup required from you is general party tidiness; we handle all equipment cleaning back at our facility.
Booking Your Rental
Timing your reservation correctly ensures you get exactly what you want for your event. For most birthday parties and small gatherings, booking two to four weeks in advance provides good selection availability and adequate planning time.
Securing your rental requires a fifty percent deposit at booking, with the remaining balance due seven days before your event date. We accept major credit cards, debit cards, cash (in-person), and business checks with advance approval.
Your deposit is non-refundable except in specific circumstances detailed in our cancellation policy.
Rental Periods & Timing
Choose the rental period that best fits your event schedule and needs.
4-Hour Rental
Perfect for birthday parties and small gatherings. We arrive to set up one to two hours before your party starts, giving you time to finalize preparations. This period typically covers setup, your celebration, and cushion time for lingering guests.
6-Hour Rental
Ideal for larger parties and extended celebrations. This option accommodates setup delays, gives you breathing room if the party runs long, and works especially well for events starting late morning or early afternoon.
8-Hour Rental
Standard for school events, church festivals, and large community gatherings. These typically run from 8 AM to 5 PM or can be customized to your specific schedule.
Overnight Rental: Equipment delivers the afternoon or evening before your event and retrieves the day after. This option eliminates morning setup stress and ensures everything is ready when your first guest arrives for a modest additional fee.
Multi-Day Rental: Perfect for festivals and extended events with discounted daily rates for consecutive days.
Pricing & Payment
Every price displayed on our website represents the complete cost for standard deliveries within our primary service area—no hidden fees surprise you at checkout.
Your rental price includes:
- Professional delivery within 15-mile radius
- Complete setup and installation
- All necessary equipment (blowers, stakes, anchors)
- Safety briefing and written instructions
- Liability insurance coverage
- Professional pre-event cleaning
- Pickup and breakdown
For $15-35 per item, our optional damage waiver protects you against accidental damage, tears, stains, and lost accessories.
Covers: Accidental damage, tears, stains, lost accessories, normal party wear
Doesn't cover: Intentional damage, negligence, theft, prohibited use
Recommended for: Large parties with many children, teen parties, limited supervision, first-time renters wanting peace of mind.
Payment Schedule
- At Booking: 50% deposit secures your date
- 7 Days Before Event: Remaining 50% due
- Payment Methods: Major credit/debit cards, cash, business checks
Discounts
- Package Discounts: 2-3 items: 10% off | 4-5 items: 15% off | 6+ items: 20% off
- Repeat Customers: 5% off next rental
- Nonprofits: 10% discount with tax-exempt documentation
- Price Match Guarantee: Show us a competitor's quote for identical equipment
Delivery & Setup
Orlando Amusements delivers throughout Orange and Seminole Counties with free delivery within our fifteen-mile primary service radius. This includes Orlando and all surrounding neighborhoods, Winter Garden, Windermere, Winter Park, Oviedo, Lake Mary, Sanford, Apopka, Longwood, Altamonte Springs, Kissimmee, Casselberry, Maitland, and dozens more Central Florida communities.
Extended service to surrounding areas incurs delivery fees ranging from $25-75 based on distance.
Space Requirements
- Small bounce houses: 18x18 feet
- Standard units: 20x20 feet
- Water slides: 25x12 to 40x20 feet
- 3-5 feet clearance on all sides
- 15+ feet overhead clearance
- Level or near-level ground
Surface Types
- Grass (ideal): Stakes drive 18-24 inches deep
- Concrete/Asphalt: Requires water barrels or sandbags
- Indoor: Gymnasiums and halls work great
- Not recommended: Gravel/rocky surfaces, steep slopes
Power Requirements
- Standard 110-120V household outlets
- Within 100 feet of setup (we provide extension cords)
- Dedicated 15-20 amp circuits work best
- GFCI outlets recommended for outdoor use
- Generator rentals available for locations without power
What's Included in Your Rental
Every rental includes comprehensive service eliminating surprises:
Services Included
- Professional delivery and transportation
- Complete setup with safety inspection
- Operation training and safety briefing
- Pickup and breakdown at rental end
- Thorough cleaning and sanitization
Equipment & Accessories
- Commercial-grade blowers
- Heavy-duty extension cords up to 100 feet
- Anchoring equipment for your surface type
- Safety rules signage
- Written operation instructions
Support Included
- Phone support during your rental
- Emergency contact for quick response
- Setup adjustments if needed
- Certificate of insurance upon request
- Standard electrical outlet (120V)
- Ice for snow cone machines (or add-on available)
- Adult supervision during event
- General party setup (decorations, food, etc.)
Your Responsibilities
Before Delivery
- Clear setup area of debris, toys, furniture
- Unlock access gates
- Check overhead clearance
- Mark underground utilities
- Confirm power outlet works
- Someone 18+ must be present
During Your Event
- CRITICAL: Adult supervision at all times
- Enforce safety rules and capacity limits
- No shoes, food, or drinks on inflatables
- Remove glasses and jewelry before use
- Keep blowers running continuously
- Monitor weather conditions
After Your Event
- Keep equipment accessible for pickup
- Don't deflate inflatables or disassemble
- Remove personal items from equipment
- Basic cleanup (remove large debris)
- You don't need to be home unless requested
Cancellations & Rescheduling
Cancellation Policy
- More than 14 days: Full refund minus $50 fee OR full deposit credit
- 7-14 days: 50% refund OR full deposit credit
- Less than 7 days: No refund, 50% deposit credit
- Day-of cancellation: No refund, no credit, full payment due
Rescheduling
- More than 7 days: Free reschedule to any available date within 12 months
- Less than 7 days: $50 fee, must reschedule within 6 months
- Day-of: Not available (treated as cancellation)
Weather Flexibility
- Severe weather warnings qualify for free cancellation/rescheduling
- We monitor forecasts 24-48 hours before your event
- Choose: Full refund OR free reschedule to any date
- Regular rain doesn't qualify for free cancellation
Damage & Loss Policy
Normal Wear (No Charge)
- Minor dirt and grass stains
- Small scuffs
- Popcorn kernels or cotton candy residue
- Normal deflation wear
Damage Charges
- Minor damage: $25-150 (small tears, broken zippers)
- Major damage: $200-1,500 (panel replacements, structural damage)
- Total loss: Full replacement cost ($800-$8,000)
Optional Damage Waiver
- Covers: Accidental damage, tears, stains, lost accessories
- Doesn't cover: Intentional damage, negligence, theft
- Cost: $15-35 per item
- Recommended for: Large parties, teen events, first-time renters
Insurance & Liability
Orlando Amusements carries comprehensive general liability insurance, workers' compensation, commercial vehicle insurance, and equipment insurance. This covers property damage during delivery, injury claims from equipment defects, our employee injuries, and vehicle incidents.
Certificates of insurance are available upon request at no charge. Many venues require these before allowing rentals. Request certificates 5-7 days before your event.
During your rental, you're responsible for guest injuries (with exceptions), supervision, ensuring guests follow rules, and damage from negligence. This exists because equipment leaves our control—you control usage and provide supervision, similar to renting a car.
Best Protection = proper supervision and rule enforcement. Follow safety guidelines, enforce capacity limits, provide responsible adults, don't allow dangerous behavior, and monitor conditions.
Ready to Book Your Rental?
Now that you understand our complete rental process, you're ready to book with confidence!
Questions? We're happy to help you plan the perfect event!